|at the Hatter's plant John uses that same personal expertise in the many blocking and finishing steps required to produce high-quality felt hats.
And DELORIS WARD: She manages trim and final inspection. Deloris carefully prepares and packages each hat for shipping. In all likelihood, Deloris will be the person assisting you when you call Hatters toll-free number to place an order for your new Western hat.
HATTERS is a family-owned and operated business. As quality-conscious craftsmen, John and Deloris offer a Customer's Satisfaction Guaranteed policy that says: "If you receive a hat from Hatters that is not acceptable for any reason, please return it to our plant in the same condition as it arrived, and we will either replace it or refund your money."
All hats are made with the finest first quality fur materials.